Please check parcel conditions once received , take photo of original parcel before unboxing , take video when unboxing the parcel and checking all item received.
If you received goods/product in default / damaged or you received wrong item please immediately contact us , send the photo and video that you take for your evidence to proof that you receive goods in bad / default conditions.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. DK STATIONERY ENTERPRISE SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/ products, customer will received their refund within 7 working days after the confirmation.
Please return your purchase to the following address:
DK STATIONERY ENTERPRISE SDN BHD
43G, JALAN PUTERI 2/3, BANDAR PUTERI PUCHONG, 47100 PUCHONG, SELANGOR.
Contact : 012-971 6888
Please contact us if you have any questions or doubts.
Tel : 012-971 6888
Email : firstname.lastname@example.org